This helpful resource is your guide for all things Dream Destination Conference 2018 – Viva Hyatt Ziva. Check back here often as more questions and answers will be added. It’s our goal to make sure you are ready to rest, relax and repeat when it comes time to travel.

General Dream Destination Conference 2018 Information

Q. I received an email from FFS that says I’ve qualified for the Dream Destination Conference 2018. What do I do next?

A. Congratulations! There are a few things that you need to do immediately:

  1. Click on the link in the email you received. It will take you to the DDC18 Official Registration site, where you can fill out required information for you and your guest.
  2. Next, you need to make sure all of your and your guest’s travel documents are in order. The Mexican government requires all passengers to carry a valid passport. Passports must be valid thru October 31, 2018. Depending on your personal situation, you may need other types of travel documents. Check out the Passports & Visas section of these FAQs for more information.

It’s important to remember that FFS associates who satisfy the contest qualifications are eligible for an invitation to attend. Qualifiers must be in good standing, which includes satisfying FFS standards for policy placement and persistency, as stated in the FFS Field Manual. Persistency will continue to be monitored after the contest period and prior to the trip.

Participation is by invitation only and acceptance of same is strictly voluntary. Qualifiers who receive an invitation and who, for any reason, are unable to attend are not entitled to any other compensation, nor may they offer their invitation to any other person. All qualifiers must accompany their guest for Dream Destination Conference 2018.

Q. Do I need to make my own flight arrangements?

A. No. Our travel company, Williamsburg Travel will contact you directly to arrange flights for you and your guest. Whether you’re qualified for the Elite or the Main leg of the trip, everyone will fly into SJD Los Cabos International Airport. Elite qualifiers will fly in on Friday, April 13th. Main trip qualifiers will fly in on Sunday, April 15th. Transportation for you and your guest will be provided from the airport to the resort.

General Information about Los Cabos Mexico

Q. In which time zone is Los Cabos located?

A. Los Cabos is on Mountain Standard Time (GMT) and is one hour ahead of PST. When you arrive in Los Cabos, you should adjust your watch accordingly.

Q. What is the weather like in Los Cabos in April?

A. Expect temperatures in the mid to upper-80s during the day, dropping down to the high-50s to mid-60s at night. A good site to check is

What to Wear; What to Bring

Q. How much luggage am I allowed?

A. Once your flights have been arranged, check with your air carrier’s web site for specific information about the number of checked bags allowed and cost, as well as carry-on items. You will be responsible for the cost of all checked bags, as well as any other charges associated with your luggage – carry-on or checked (e.g. charges for bags over the weight limit, extra bags, etc.).

Q. What should I wear? What type of clothing will I need?

A. Bring warm-weather clothing for use during the day as well as swimsuits, hats, sunglasses and any other beachwear you may require. Bring layers and light jackets for use in the evenings. Comfortable walking sandals are recommended.

Q. What are the most common items that passengers fail to pack?

A. Sunscreen and hand sanitizer are two things you should always carry in Mexico. Dramamine is also important if you are planning an offshore excursion and suffer from sea sickness. 

Dining and Entertainment

Q. I’ve heard there are great restaurants on the property. Can I eat at any of them? How do I make Reservations?

A. Hyatt Ziva has an open-seating restaurant policy. This means you can “dine whenever, wherever and with whomever you choose.”

Here’s a quick overview of Hyatt Ziva’s dining options, including types of cuisine, meals served, and location on property.

Restaurant               Cuisine                      Meals Served            Bldg.  

El Cortijo                    Spanish                            D                          A

DoZo                          Asian                                D                          A

Bon Vivant                  French                             D                          A        

Zaffiro                         Italian                             L, D                        B         

La Hacienda               Traditional                      L, D                        C

Beach Grill                  favorites

La Plaza                     International Buffet         B, L                        A                                

El Molino                    Authentic Mexican           D                           D                    

To learn more about the dining options at Hyatt Ziva, follow this link:

Q. What activities and entertainment are available at the Hyatt Ziva?

A. Hyatt Ziva offers nightly music and dance entertainment, daily activities including yoga, volleyball, dance and Spanish language classes. Their luxurious Zen Spa offers a full set of spa services (services are a la carte and require an extra fee) and their fitness center offers classes (some classes require an extra fee. There is always something to do in Los Cabos! Be on the lookout for excursions and tours as well.

Miscellaneous Questions

Q. I may require a wheelchair while on the trip. What should I do?

A. Let the FFS Events team know about your needs as soon as possible so that we can make appropriate accommodations.